Editor’s Note: Despite a successful Kickstarter campaign to buoy the struggling business, in.gredients closed on April 27, 2018.
This guest blog post is by Sean Lords.
Local foodies in Austin have always had it a little easier than likeminded folks in other cities – for at least as long as Whole Foods has called the city home. But however “local” Whole Foods may be, its corporate product packaging has failed to sit well with certain Austinites.
In response, the Lane brothers (Joseph, Patrick, and Christian, along with Christopher Pepe) turned their dream of living more sustainably into the first “package-free, zero-waste grocery store” in the United States: in.gredients.
Located in the Cherrywood neighborhood in East Austin, in.gredients secured its last $15,000 of funding through IndieGoGo’s crowdsourcing platform during the summer of 2011. The location opened in August 2012.
Now just over a year old, I suspect that most Austinites invested in adjusting their grocery habits have visited the 1,300 square foot space at 2610 Manor Road, in order to buy unbagged produce and bulk goods. While the eggs, meat, and dairy products are packaged for our health, in.gredients has done more than deliver on its promise of “revolutionizing grocery shopping as we know it.” It has created a community hub for anyone who enjoys the occasional happy hour beer and company at sunny picnic tables.
Don’t Forget Your (Metaphorical) Container

But as much as waste can be measured in pounds and dollars, in.gredients has never been about the numbers game alone. Sure, the Brothers Lane have a background in business and sell groceries at a price that proves prohibitive for many Austin residents, but they also seem to care about the health of their community as much as the bottom line.

The company’s IndieGoGo campaign promised cooking, gardening and homebrewing classes, in addition to community garden nights.
Over the past few months alone, they’ve hosted regular yoga classes, live music, kids’ culinary workshops, and a “wine & dine community cooking class.” A book club has welcomed more than ten active readers, which is far more than any book club I’ve attended. Attendance at special events reveals far less than the usual crowd enjoying happy hour outside while children enjoy the playground.
The Food, The Atmosphere

The food itself is as variable in quality as the yield from any organic farm. You can scan the QR code on any bin to discover the origins of your food, most of which is local, sourced from farmers with whom this grocer has developed relationships. This often means better-tasting tomatoes, but can also mean experimental melons gone slightly rotten. Some of the cheese isn’t nearly as well-crafted as varieties I can find at Whole Foods for a fraction of the price.

Emma Goldman is frequently (mis)quoted as having said a number of variations of “If there won’t be dancing at the revolution, I’m not coming.” In.gredients is like this: customer service and quality are variable, but revolutionary at heart. And there’s certainly dancing.
@theAustinot asks:
Have you visited in.gredients? What are your thoughts?
Sean Lords spent three years teaching English in Seoul, South Korea. Since returning to the U.S., he advises and offers insight for those considering tesol certification in Austin, all while raising a family and working on his Master of Education.
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